Shipping & Returns
Our products are delivered in two ways:
- Front door parcel delivery (e.g. USPS) to your delivery address
- Truck Delivery for bigger items, such as furniture and mattresses, that exceed parcel carrier weight limits
Front Door Parcel Delivery
Standard Shipping – Front Door items ship from our shop and will arrive within 4-5 business days of receiving your order. Some items sent directly from our suppliers may take longer, and items ordered together may not arrive in the same box.
Shipping rates vary for items requiring truck delivery. Truck Delivery charge is a flat rate based on two factors: (1) the distance from our warehouse to your location, and (2) the amount of your overall order. Available in the contiguous 48 states only. Please contact us for more information about our white glove services.
Our shipping and processing fees cover the processing, handling, packing and delivery of your order.
SHIPPING RATES – to contiguous 48 states
|Order Total||Shipping Rate
arrives in 4-5 business days, personalized items add 2 days
|Up to $50||$8.95|
|$51 – $100||$15.95|
|$101 – $250||$21.95|
|$251 – $500||$29.95|
|$501 & over||10%|
|$3,000 & over||15%|
For shipping rates to Alaska and Hawaii please contact us.
For international purchases our shipping rates may vary. If purchasing internationally please call 1(859)231-0800 for more information or email us and firstname.lastname@example.org
If you are looking to return a product, please email us at email@example.com or give us a call at 859.231.0800 so we can process that return for you.